Please do not use email for medical emergencies, call 911
For urgent matters, please call me directly and leave a message - 705-241-7607
Urgent matters may include urinary tract infections (UTIs), shingles, etc
Incoming messages will be triaged according to urgency BUT ARE NOT CHECKED MORE THAN A FEW TIMES A DAY. I strive to respond to messages within 1 business day if the issue requires a timely response and by 3 business days for any non-urgent issues.
PLEASE DO NOT SEND ME A MESSAGE WITH SYMPTOMS OF A NEW OR WORSENING ISSUE - MY AUTOMATIC REPLY WILL BE THAT YOU NEED TO BOOK AN APPOINTMENT. I cannot make an assessment of your headache, your stomach ache etc by a secure message. Secure messages are appropriate for things like updating me with information about something we have already talked about, or sending me information I have asked you for, for requesting a prescription renewal, for inquiring if results are back, or about an appointment time etc... If you are writing multiple paragraphs of information for me, it needs an appointment unless you are just giving me an update and do not require a reply.
You will need to enter your NAME, DATE OF BIRTH, and HEALTH CARD # to send a secure message, OR the information of the patient when communicating on behalf of a child, a spouse or a parent, so that the proper information auto-populates into the proper patient’s chart.
Please do not attach any documents unless requested ahead of time.
Please watch your email for "no-reply@cognisantMD .com" (see bottom of page) as replies will mostly be through the same secure messaging system, unless a phone call is requested and/or appropriate.
For general business, community, non-medical inquiries, if you are not a patient, please contact me at drkrempowich@gmail.com
Prescription requests:
You may use secure message to request a prescription renewal without a visit. By requesting a prescription through secure message, you are acknowledging you will pay the $20 fee or that you are an annual plan member. The prescription must be a medication you are using regularly that I have prescribed before. Please ensure you include the pharmacy you would like the prescription sent to.
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